Expectations, Example, Encouragement, and Celebration.
“There are various distinctions between management and leadership - management is doing things right, leadership is doing the right thing. There is also obvious overlap between the two. I think of management as a job description; your organization can make you a manager by giving you a title, a new set of responsibilities. Leadership, by contrast, is a life decision; it is the ongoing commitment to seek opportunities to improve upon the status quo, and then to take the initiative to make those improvements.”
“Enthusiasm is the spark that creates personal happiness and professional success. Its presence or absence in organizations determines the difference between a negative, high-stress work environment and one that is positive, productive, and resilient. Enthusiasm is contagious and it’s spreading presence can bring to fruition even the grandest of dreams and most naïve of expectations. Enthusiastic people are happier and more successful because they expect to be happier and more successful - they are positive, and they are optimistic. Their enthusiasm becomes the fuel of self-empowerment. Enthusism is the active ingredient in positive thinking.”
“You can remember the future more clearly and more accurately than you can remember the past: you have a much more clear and accurate mental picture of where you will be tomorrow than you do of your second birthday. The real secret of successful people is that they create memories of the future not just for tomorrow, but for years down the road.”
“You probably did not take a course on courage in school, which is too bad since courage is a defining characteristic of personal and professional success. Fortunately, courage is not a genetic trait but rather a learned skill. And the more you work on developing that skill, the more successful you will be”
“Awareness is ultimately the essential skill that determines whether we see the opportunities that life presents to us, how well we relate to the people who come into our lives, and the peace and harmony that we create in our own life and in the lives of others”